Support that keeps you moving forward.
From warranty checks to live support — everything you need for your FrontierLink devices in one place.
Installation Services
Certified engineers offer door-to-door installation for screens, routers and smart home gear. You can make reservations online or by phone to fit your spare time. Standard setup ensures your devices run smoothly from the start.
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Warranty Services
All products come with formal electronic warranty after activation. We supply free repairs and genuine spare parts for non-man-made faults during the warranty period. You may check your warranty status anytime on the support page.
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Online Support
Reach our support team by phone, live chat or email. Your issue is logged, tracked and resolved through a standardised escalation system with clear updates from start to finish.
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Return / Replacement
7-day unconditional return and 14-day defective-product replacement. Refunds are processed within 7 working days, and we replace the faulty part or the entire unit — whatever is fastest.
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Upgrades
Two years of over-the-air feature updates plus an additional year of security patches. Every release is validated against your specific hardware before rollout to keep performance smooth and battery life stable.
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Need help with your device?
Our support team is ready to assist. Whether it's installation, warranty, or just a question — reach out and we'll get back within 24 hours.